Discussion » Employment Opportunities » YIC 11-055 Customer Relationship Officer

  • Yourcareerchina
    Yourcareerchina wrote:
    <p>Reference: YIC 11-055 Job title: Customer Relationship Officer Please send Us your CV Please inform us your nationality and native language when apply</p> <p>Reference: YIC 11-055 Job title: Customer Relationship Officer Company Location: Dongguan City, Guangdong Province</p> <p>Company Profile: This Hotel the first hotel built according to the international standard of 5-STAR Hotel in that area. It is a set of rooms, catering, entertainment, meetings, and business as one of the modern business tourist hotel. </p> <p>Job description:  Deal directly with customers either by telephone, electronically or face to face  Respond promptly to customer inquiries  Handle and resolve customer complaints  Obtain and evaluate all relevant information to handle inquiries and complaints  Perform customer verifications  Manage customers' accounts  Record details of inquiries, comments and complaints  Record details of actions taken against compliant  Administration Management  Communicate and coordinate with internal departments  Follow up on customer interactions Job Requirements:  general education degree or equivalent  knowledge of customer service principles and practices  knowledge of relevant computer applications  numeric, oral and written language application  organized and clear thinking; good team motivator; Starting date: ASAP 2011 Salary: based on the interview, free accommodation would be provided What we offer<br /> 1. A flexible and friendly working environment 2. A guaranteed career development path Contact: Brian brian@yourinternshipchina.com<br /> Skype: Your.internship.China</p> <p>www.yourinternshipchina.com</p> <p>P.S.: Only candidate who been shortlisted for an interview will be contacted by our office. Thank you for your patient.</p>

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