Discussion » Employment Opportunities » YIC 11-059 Customer Service Officer

  • Yourcareerchina
    Yourcareerchina wrote:
    <p>Reference: YIC 11-059 Job title: Customer Service Manager Please send Us your CV Please inform us your nationality and native language when apply</p> <p>Reference: YIC 11-059 Job title: Customer Service Officer Company Location: Beijing</p> <p>Company Profile: Our client is the first comprehensive international health care institution with international standards. It is one of medical insurance designated hospitals in Beijing that has passed ISO9001 quality management system and ISO14001 environmental management system. </p> <p>Job description: 1. Deal directly with customers either by telephone, electronically or face to face 2. Respond promptly to customer inquiries 3. Handle and resolve customer complaints 4. Obtain and evaluate all relevant information to handle inquiries and complaints 5. Perform customer verifications 6. Communicate and coordinate with internal departments 7. Follow up on customer interactions 8. Other tasks may be assigned by Senior managers Job Requirements: 1. general education degree or equivalent 2. Native English Speakers, conversational Chinese preferred but not compulsory 3. knowledge of customer service principles and practices 4. Work with responsibility, organized and clear thinking; good team motivator 5. At least one year trackable customer service experiences Starting date: ASAP 2011 Duration: Permanent<br /> Salary: 120,000 per year What we offer<br /> 1. A flexible and friendly working environment 2. A guaranteed career development path </p> <p>Contact: Brian brian@yourinternshipchina.com<br /> Skype: Your.Internship.China</p> <p>www.yourinternshipchina.com</p> <p>P.S.: Only candidate who been shortlisted for an interview will be contacted by our office. Thank you for your patient.</p>

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